• how do i?
• access my p and u drives from the classrooms/home
• change my mktg password
• change my wharton password
• check my email using internet explorer
• get a printout of my digital roster
• manage my class email list
• perform upenn specific google searches
• what do i do if?
• a server seems to be down
• i accidentally deleted an email
• i have a virus
• my email is over quota
• my hard drive blows up
• i need
• a new computer
• programming done for my class
• programming done for research
• something not appearing in this film